Healthera | Pharmacy App 14.6.2

Healthera is a prescription management application that comes highly recommended by the NHS. It provides an effective way to order and track repeat prescriptions online while offering a reliable delivery service.

This app allows users to connect directly with their GP and local pharmacies, enabling the effortless management of prescription medications for the entire family, all at no cost.

What is Healthera?

Repeat Prescriptions

• Order prescriptions digitally through your GP surgery or NHS Prescription Ordering Direct (POD). A pharmacy of your choice will handle the subsequent processes efficiently.

Fast Track Prescription Service

• The Fast Track prescription ordering service has been expanded to include all GP practices utilizing TPP SystmOne and EMIS.
• Patients can easily input a linkage key within the app to synchronize their repeat medications.

Guaranteed Prescription Delivery Service (subject to pharmacy participation)

• Receive prescription medications delivered to your doorstep at a time that suits you.
• This service is noted for its speed and reliability, making it one of the fastest prescription delivery options in the UK.

Pharmacy Medication Consultation

• If traveling abroad, needing a flu vaccination, or commencing new medication, users can book a consultation with a nearby pharmacy.
• A robust selection process ensures that only top-tier pharmacies are available for consultation services.

Quick Messaging to Your Pharmacy

• If you have questions about your medication or concerns regarding side effects, you can send a quick message to your pharmacy instead of waiting for a GP appointment.

Medication Reminders

• Users can scan the prescription barcode on their medication packaging to set up reminders for taking and reordering prescriptions.

Management of Dependents

• The app allows users to add dependents, making it easy to monitor and manage their prescriptions as well.

Feedback for Your Pharmacy

• After receiving your order, you have the opportunity to provide feedback within the Healthera App, including an overall rating and specific comments about your experience.

This application has received recognition from the NHS Apps Library for its capabilities and user-friendly design. For more information, visit: NHS Apps Library - Healthera.

FAQ

• Can I order prescriptions on behalf of my children or elderly parents?
  Yes, it is straightforward to add dependents via the Profile tab in the app.
• Will you work with my GP?
  Absolutely. Healthera collaborates with all NHS GPs across England, Wales, Northern Ireland, and doctor practices in the Republic of Ireland. All prescription requests must be approved by your designated GP.
• If I already order my prescriptions directly with my GP, do I still need your app?
  Yes, using Healthera enhances your experience by notifying you when your pharmacy has your medication ready for collection or delivery while also resolving any issues directly with your GP.
• What if my pharmacy is not listed on Healthera?
  Any NHS pharmacy integrated within the application can dispense your prescription medications. If no nearby pharmacies are available, there are options to assist in locating one that can provide home delivery.
• Is my personal information safe?
  Yes, Healthera has undergone rigorous assurance processes to ensure GDPR compliance and alignment with standards set by NHS Digital and NHS England.
• How does Healthera generate revenue if it is free for users?
  The app remains completely free for users, with pharmacies covering the costs who wish to deliver outstanding prescription medication services.